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An assistant supervisor serves as a department’s second in command, supporting the primary supervisor with day-to-day management and administrative functions. Depending on the employee’s career path, the assistant supervisor role may act as the training ground for becoming the main supervisor.

The specific requirements and skill for this position may considerably across industries, but there are key qualifications and experience that most employees will need to include in an assistant supervisor job description.

Your listing for an assistant supervisor should reflect both the standard requirements for the role and those unique to your industry or individual business. Begin your hiring process by writing a thorough assistant supervisor job description that stands out and attracts applicants most qualified for the job. Start with this sample job description as a template, mixing and matching elements as needed to customize for your business.

Assistant Supervisor Job Responsibilities

Manage, train, and monitor team members and team leads.
Direct and assign employees as needed to ensure all aspects of quality product or service delivery.
Monitor employee compliance with operational standards, along with other department and company policies and practices.
Manage and make appropriate adjustments to staffing levels, inventory levels, and production cost control.
Complete weekly inventory as needed.
Reinforce customer service standards and ensure all employees are focused on always serving the customer.
Assist in administrative duties including maintenance of files, records, and all required documentation.
Manage departmental budgets or specific budget line items; review and approve purchases as needed.
Monitor equipment and purchase of materials to meet demands of location, shift, or season.
Immediately and respectfully respond to guest requests; report guest complaints to immediate supervisor and assists in resolving such complaints.
Establish performance goals according to company philosophy for employees’ assigned role.
Perform personnel management functions that include hiring, terminating, maintaining discipline, administering performance reviews and wage changes.

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